Terms of use

PLEASE READ THESE TERMS AND CONDITIONS OF USE ('AGREEMENT') CAREFULLY BEFORE USING THE SERVICES OFFERED BY APPTION LABS LIMITED, APPTION LABS, INC. OR ANY OF OUR SUBSIDIARIES ('WE/US'). BY VISITING THE WEBSITES OR USING THE SERVICES IN ANY MANNER, YOU AGREE THAT YOU HAVE READ AND AGREE TO BE BOUND BY AND A PARTY TO THE TERMS AND CONDITIONS OF THIS AGREEMENT TO THE EXCLUSION OF ALL OTHER TERMS. IF THE TERMS OF THIS AGREEMENT ARE CONSIDERED AN OFFER, ACCEPTANCE IS EXPRESSLY LIMITED TO SUCH TERMS. IF YOU DO NOT UNCONDITIONALLY AGREE TO ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU HAVE NO RIGHT TO USE THE WEBSITES OR SERVICES. USE OF OUR SERVICES IS EXPRESSLY CONDITIONED UPON YOUR ASSENT TO ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT, TO THE EXCLUSION OF ALL OTHER TERMS.

Definitions

'We', 'us', or 'our' or 'Apption Labs' refers to Apption Labs Limited (a United Kingdom private limited company), Apption Labs, Inc. (a California corporation), and/or any of our subsidiaries, we, us, our and terms of similar meaning.

'You', 'your', or 'User' refers to you or anyone who uses the Websites, the Products, the Apps, the Cloud Services or any of the Services in any manner.

'Websites' is defined below.

'Products' refers to the Meater® wireless smart meat thermometer and includes any other current or future products offered by Apption Labs Limited.

'Apps' refers to the Meater® mobile application and any other future mobile applications developed for the Products.

'Services' refers to use of the Website, the services provided by the Website, such as cloud services, which may specifically pertain to one or more of the Products, including but not limited to the Meater® wireless smart meat thermometer, as well as use of the Products themselves, use of the Apps and/or use of the Cloud Services pertaining to the Products.

1 ACCESS TO THE SERVICES. The http://www.apptionlabs.com website and domain name, the https://meater.com website and domain name, and any other linked pages, features, content, or application services (including without limitation any mobile application services) offered from time to time by us in connection therewith (collectively, the "Websites") are owned and operated by us. Subject to the terms and conditions of this Agreement, we may offer to provide certain services, as described more fully on the Websites, and that have been selected by you (together with the Websites, the "Services"), solely for your own use, and not for the use or benefit of any third party. The term "Services" includes, without limitation, use of the Websites, any service we perform for you, including cloud services, and the Content (as defined below) offered by us on the Websites. We may change, suspend or discontinue the Services at any time, including the availability of any feature, database, or Content. We may also impose limits on certain features and services or restrict your access to parts or all of the Services without notice or liability. We reserve the right, in our sole discretion, to modify this Agreement at any time by posting a notice on the Websites, through the Apps, or by sending you a notice via email or postal mail. You shall be responsible for reviewing and becoming familiar with any such modifications. Your use of the Services following such notification constitutes your acceptance of the terms and conditions of this Agreement as modified. We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register for the Services. If you are under 13, please do not attempt to register for the Services or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 may provide any personal information to us or on the Services. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we wil delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at support.meater.com. You represent and warrant to us that: (i) you are an individual (i.e., not a corporation) and you are of legal age to form a binding contract or have your parent's permission to do so, and you are at least 13 years or age or older; (ii) all registration information you submit is accurate and truthful; and (ii) you will maintain the accuracy of such information. You also certify that you are legally permitted to use and access the Services and take full responsibility for the selection and use of and access to the Services. This Agreement is void where prohibited by law, and the right to access the Services is revoked in such jurisdictions.

2 WEBSITE AND SERVICES CONTENT. The Websites, the Products, the Apps, the Services, and their contents are intended solely for the personal, non-commercial use of Services users and may only be used in accordance with the terms of this Agreement. All materials displayed or performed on the Services (including, but not limited to text, graphics, articles, photographs, images, illustrations, blogs (also known as the Content; and which includes User Submissions (as defined below)) are protected by copyright. You shall abide by all copyright notices, trademark ules, information, and restrictions contained in any Content accessed through the Services, and shall not use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell or otherwise exploit for any purposes whatsoever any Content or third party submissions or other proprietary rights not owned by you: (i) without the express prior written consent of the respective owners, and (ii) in any way that violates any third party right. The Websites and the Services are protected by copyright as a collective works and/or compilations, pursuant to U.S. copyright laws, international conventions, and other copyright laws. You may not modify, publish, transmit, participate in the transfer or sale of, reproduce (except as expressly provided in this Section 2), create derivative works based on, distribute, perform, display, or in any way exploit, any of the Content, software, materials, or Services in whole or in part. You may download or copy the Content (and other items displayed on the Websites or Services for download) for personal non-commercial use only, provided that you maintain all copyright and other notices contained in such Content. You shall not store any significant portion of any Content in any form. Copying or storing of any Content other than personal, noncommercial use is expressly prohibited without prior written permission from us or from the copyright holder identified in such Contents copyright notice. If you link to the Websites, we may revoke your right to so link at any time, at our sole discretion. We reserve the right to require our prior written consent before linking to the Websites. In the course of using the Services, you and other users may provide information which may be used by us in connection with the Services and which may be visible to certain other users. You understand that by posting information or content on the Websites or otherwise providing content, materials or information to us or in connection with the Services, including, without limitation, information you have made available automatically through your use of the Product (collectively, 'User Submissions'), we hereby are and shall be granted a non- exclusive, worldwide, royalty-free, perpetual, irrevocable, sub-licensable and transferable fight to fully exploit such User Submissions (including all related intellectual property fights) in connection with the Services, the Websites, and our (and our successors’ and assigns) business, including without limitation for promoting and redistributing part or all of the Services (and derivative works thereof) in any media formats and through any media channels; however, we will only share your personally identifiable information in accordance with our Privacy Policy in effect from time to time. You also hereby do and shall grant each user of the Services a non-exclusive license to access your User Submissions through the Services, and to use, modify, reproduce, distribute, prepare derivative works of, display and perform such User Submissions as permitted through the functionality of the Services and under this Agreement. Furthermore, you understand that we retain the right to reformat, modify, create derivative works of, excerpt, and translate any User Submissions submitted by you. For clarity, the foregoing license grant to us does not affect your ownership of or right to grant additional licenses to the material in your User Submissions, unless otherwise agreed in writing. You understand that all information publicly posted or privately transmitted through the Services is the sole responsibility of the person from which such content originated and that we will not be liable for any errors or omissions in any content. You understand that we cannot guarantee the identity of any other users with whom you may interact in the course of using the Services. Additionally, we cannot guarantee the authenticity of any data, which users or merchants may provide about themselves. You acknowledge that all Content accessed by you using the Services is at your own risk and you will be solely responsible for any damage or loss to any party resulting therefrom. Under no circumstances will we be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred in connection with use of or exposure to any Content posted, emailed, accessed, transmitted, or otherwise made available via the Services.

3 RESTRICTIONS. You warrant, represent and agree that you will not contribute any Content or otherwise use the Services in a manner that (i) infringes or violates the intellectual property rights or proprietary rights, rights of publicity or privacy, or other tights of any third party; (ii violates any law, statute, ordinance or regulation; (iii) is harmful, fraudulent, deceptive, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, or otherwise objectionable; (iv) involves commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, or pyramid schemes; (v) impersonates any person or entity, including without limitation any employee or representative of us; or (vi) contains a virus, Trojan horse, worm, time bomb, or other harmful computer code, file, or program. We reserve the right to remove any Content from the Services at any time, for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Content or if we are concerned that you may have breached the immediately preceding sentence), or for no reason at all. You, not Apption Labs, remain solely responsible for all Content that you upload, post, email, transmit, or otherwise disseminate using, or in connection with, the Services, and you warrant that you possess all rights necessary to provide such content to us and to grant us the rights to use such information in connection with the Services and as otherwise provided herein. You are responsible for all of your activity in connection with the Services. Any fraudulent, abusive, or otherwise illegal activity may be grounds for termination of your right to access or use the Services. You may not post or transmit, or cause to be posted or transmitted, any communication or solicitation designed or intended to obtain password, account, or private information from any other user of the Services. Use of the Services to violate the security of any computer network, crack passwords or security encryption codes, transfer or store illegal material (including material that may be considered threatening or obscene), or engage in any kind of illegal activity is expressly prohibited. You will not run Maillist, Listserv, any form of auto- responder, or 'spam on the Services, or any processes that run or are activated while you are not logged on to the Websites, or that otherwise interfere with the proper working of or place an unreasonable load on the Services infrastructure. Further, the use of manual or automated software, devices, or other processes to 'crawl 'scrape!' or 'spider' any page of the Websites is strictly prohibited. You will not decompile, reverse engineer, or otherwise attempt to obtain the source code of the Services. You will be responsible for withholding, filing, and reporting all taxes, duties and other governmental assessments associated with your activity in connection with the Services.

4 WARRANTY DISCLAIMER. We have no special relationship with or fiduciary duty to you. You acknowledge that we have no control over, and no duty to take any action regarding: which users gain access to the Websites, the Apps, or the Services; what Content you access via the Services; what effects the Content may have on you; how you may interpret or use the Content; or what actions you may take as a result of having been exposed to the Content. You release us from all liability for you having acquired or not acquired Content through the Services. The Services may contain, or direct you to websites containing, information that some people may find offensive or inappropriate. We make no representations concerning any content contained in or accessed through the Services, and we will not be responsible or liable for the accuracy, copyright compliance, legality or decency of material contained in or accessed through the Services. We make no representations or warranties regarding suggestions or recommendations of services or products offered or purchased through the Services. Products and services purchased (whether or not following such recommendations and suggestions) are provided 'AS IS' without any warranty of any kind from us or others unless, with respect to others (only), otherwise made expressly and unambiguously in writing by a designated third party for a specific product or service.

THE SERVICES, CONTENT, WEBSITES, PRODUCTS AND SERVICES OBTAINED THROUGH THE WEBSITES, AND ANY SOFTWARE ARE PROVIDED ON AN 'AS IS' BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Exception ~ Limited Warranty: Apption Labs hereby warrants that the Meater® wireless smart meat thermometer is free from defects in parts, materials, and workmanship for a period of one (1) year from the date of purchase. Should any repairs or servicing under this warranty be required by you during the limited warranty term, please contact the Customer Happiness Team at Apption Labs by email or mail for instructions on how to pack and ship your Meater® wireless smart meat thermometer back to Apption Labs:

Apption Labs Customer Happiness Team
3779 Cahuenga Blvd.
Studio City, CA 91604
support.meater.com

Do not send any parts of the Meater® or the Meater® wireless smart meat thermometer itself to Apption Labs without obtaining a Return Merchandise Authorization (RMA) number and instructions. See Section 16 (Return Policy) for more information. This warranty is VOID if: a) the Product Safety instructions for proper usage of the Products are not followed; b) accidental damage occurred; c) the Meater® was used commercially; or d) if Meater® has been tampered with.

5 PRIVACY POLICY. For information regarding our treatment of personally identifiable information, please review our current Privacy Policy, which is hereby incorporated by reference; your acceptance of this Agreement constitutes your acceptance and agreement to be bound by our Privacy Policy.

6. REGISTRATION AND SECURITY. As a condition to using some aspects of the Services, you may be required to register with us and select a password and user name ('Apption User ID'), as well as provide your name and email address. You shall provide us with accurate, complete, and updated registration information. Failure to do so shall constitute a breach of this Agreement, which may result in immediate termination of your account. In the alternative, you may also link a social media account that you own as a form of registration. You may not (i) select or use as an Apption User ID a name of another person with the intent to impersonate that person; or (ii) use as a Apption User ID a name subject to any rights of a person other than you without appropriate authorization. We reserve the right to refuse registration of or cancel a Apption User ID in our discretion. You shall be responsible for maintaining the confidentiality of your password. If you access the Service through a third party site or service, you will provide your third party account credentials to us, and you are consenting to have the information in those accounts transmitted into your Apption Labs account, and you agree that you shall only use accounts owned by you, and not by any other person or entity.

7 INDEMNITY. You will indemnify and hold us, our parents, subsidiaries, affiliates, officers, and employees harmless (including, without limitation, from all damages, liabilities, settlements, costs and attorneys' fees) from any claim or demand made by any third party due to or arising out of your access to the Services, use of the Services, your violation of this Agreement, or the infringement by you or any third party using your account of any intellectual property or other right of any person or entity.

8 LIMITATION OF LIABILITY. In no event shall we or our suppliers, or our respective officers, directors, employees or agents be liable with respect to the website or the services or the subject matter of this agreement under any contract, negligence, tort, strict liability or other legal or equitable theory (I) for any amount in the aggregate in excess of the greater of $100 or the fees purchased through the Services during the 12 month period preceding the applicable claim; (II) for any indirect, incidental, punitive or consequential damages of any kind; (III) for data loss or cost of procurement of substitute goods or services; or (IV) for any matter beyond our reasonable control. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

9 FEES AND PAYMENT. Although some of our Services are currently free to users, we reserve the right to require payment of fees for certain or all Services. You shall pay all applicable fees, as described on the Websites in connection with such Services selected by you. We reserve the right to change our price list and to institute new charges at any time, upon notice to you, which may be sent by email or posted on the Websites. Your use of the Services following such notification constitutes your acceptance of any new or increased charges. Any fees paid hereunder are non-refundable.

10 THIRD PARTY WEBSITE. The Services may contain links to third party websites or services ('Third Party Websites') that are not owned or controlled by us, or the Services may be accessible by logging in through a Third Party Websites, as described more fully in our Privacy Policy. When you access Third Party Websites, you do so at your own risk. You hereby represent and warrant that you have read and agree to be bound by all applicable policies of any Third Party Websites relating to your use of the Services and that you will act in accordance with those policies, in addition to your obligations under this Agreement. We have no control over, and assume no responsibility for, the content, accuracy, privacy policies, or practices of or opinions expressed in any Third Party Websites. In addition, we will not and cannot monitor, verify, censor or edit the content of any Third Party Websites. By using the Services, you expressly relieve and hold us harmless from any and all liability arising from your use of any Third Party Websites. Your interactions with organizations and/or individuals found on or through the Services, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such organizations and/or individuals. You should make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties. You agree that we shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings. If there is a dispute between participants on this site, or between users and any third party, you understand and agree that we are under no obligation to become involved. In the event that you have a dispute with one or more other users, you hereby release us, our officers, employees, agents, and successors in rights from claims, demands, and damages (actual and consequential) of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes. If you are a California resident, you shall and hereby do waive California Civil Code Section 1542, which says: 'A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor.'

11 TERMINATION. This Agreement shall remain in full force and effect while you use the Services (including the Products, the Apps and/or the Websites). You may terminate your use of the Services at any time. We may terminate or suspend your access to the Services or your membership at any time, for any reason, and without warning, which may result in the forfeiture and destruction of all information associated with your membership. We may also terminate or suspend any and all Services and access to the Website immediately, without prior notice or liability, if you breach any of the terms or conditions of this Agreement. Upon termination of your account, your right to use the Services, access the Website, and any Content will immediately cease. All provisions of this Agreement which, by their nature, should survive termination, shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, and limitations of liability.

12 MISCELLANEOUS. The failure of either party to exercise, in any respect, any right provided for herein shall not be deemed a waiver of any further rights hereunder. We shall not be liable for any failure to perform our obligations hereunder where such failure results from any cause beyond our reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation (including 'line-noise' interference). If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect and enforceable. This Agreement is not assignable, transferable or sub-licensable by you except with our prior written consent. We may transfer, assign or delegate this Agreement and its rights and obligations without consent. Both parties agree that THIS AGREEMENT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE MUTUAL UNDERSTANDING OF THE PARTIES WITH RESPECT TO THE SERVICES, AND SUPERSEDES AND CANCELS ALL PREVIOUS WRITTEN AND ORAL AGREEMENTS, COMMUNICATIONS AND OTHER UNDERSTANDINGS RELATING TO THE SERVICES, AND THAT ALL MODIFICATIONS MUST BE IN A WRITING SIGNED BY BOTH PARTIES, except as otherwise provided herein. No agency, partnership, joint venture, or employment is created as a result of this Agreement and you do not have any authority of any kind to bind us in any respect whatsoever. Headings for each section have been included above for your convenience, but such headings do not have any legal meaning,and may not accurately reflect the content of the provisions they precede. You agree with Apption Labs that there are no third party beneficiaries intended under this Agreement.

13 ARBITRATION; GOVERNING LAW.This Agreement shall be governed by and construed in accordance with the laws of the State of California without regard to the conflict of laws provisions thereof. Any dispute arising from or relating to the subject matter of this Agreement shall be finally settled by arbitration in Los Angeles County, California, using the English language in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. ('JAMS') then in effect, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes, who shall be selected from the appropriate list of JAMS arbitrators in accordance with the Streamlined Arbitration Rules and Procedures of JAMS. Judgment upon the award so rendered may be entered in a court having jurisdiction, or application may be made to such court for judicial acceptance of any award and an order of enforcement, as the case may be. Any arbitration under this Agreement will take place on an individual basis: class arbitrations and class actions are not permitted. YOU UNDERSTAND AND AGREE THAT BY ENTERING INTO THIS AGREEMENT, YOU AND WE ARE EACH WAIVING THE RIGHT TO TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION. Notwithstanding the foregoing, each party shall have the right to institute an action in a court of proper jurisdiction for injunctive or other equitable relief pending a final decision by the arbitrator. For all purposes of this Agreement, the parties consent to exclusive jurisdiction and venue in the United States Federal Courts located in the Central District of California.

14 Procedure to Supply a Counter-Notice to the Designated Agent: If the content provider, member or user believes that the material that was removed (or to which access was disabled) is not infringing, or the content provider, member or user believes that it has the right to post and use such material from the copyright owner, the copyright owner's agent, or, pursuant to the law, the content provider, member, or user, must send a counter-notice containing the following information to the Designated Agent listed below:A. A physical or electronic signature of the content provider, member or user; B. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or disabled;C. A statement that the content provider, member or user has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material; andD. Content provider's, member's or user's name, address, telephone number, and, if available, email address, and a statement that such person or entity consents to the jurisdiction of the Federal Court for the judicial district in which the content provider's, member's or user's address is located, or, if the content provider's, member's or user's address is located outside the United States, for any judicial district in which we are located, and that such person or entity will accept service of process from the person who provided notification of the alleged infringement.E. If a counter-notice is received by the Designated Agent, we may send a copy of the counter-notice to the original complaining party informing that person that we may replace the removed material or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the content provider, member or user, the removed material may be replaced or access to it restored in 10 to 14 business days or more after receipt of the counter-notice, at our discretion. Please contact our Designated Agent to Receive Notification of Claimed Infringement at the following address: Apption Labs, Inc., 3779 Cahuenga Blvd., Studio City, CA 91604

15 RULES FOR SWEEPSTAKES, CONTESTS, RAFFLES AND PROMOTIONS. In addition to the terms and conditions of this Agreement, any sweepstakes, contests, raffles or similar promotions (collectively, 'Promotions') made available through the Websites or the Apps may be governed by specific rules that are separate from this Agreement. By participating in any such Promotion, you will become subject to those rules, which may vary from the terms and conditions set forth herein. We urge you to review any specific rules applicable to a particular Promotion, which will be linked from such Promotion, and to review our Privacy Policy, which, in addition to this Agreement, governs any information you submit in connection with such activities. To the extent that the terms and conditions of such rules conflict with this Agreement, the terms and conditions of such rules shall control. A. Coupon and Promotional Codes: Promotions, discount rules or coupon codes for a free gift with purchase will result in one free gift per order, not per item, unless otherwise noted. Only one coupon code, discount rule or promotion may be used per order, unless otherwise noted. Promotions, discount rules and coupon codes are valid only to the listed expiration date. Promotional/Coupon codes are subject to change at any time. In order to receive a free item with a promo code, the item must be added to your shopping cart and the promo code added during checkout; cost of the free item will be taken off of your total.

16 RETURN POLICY. Returns are not accepted after 30 days from the date of purchase. Please do not contact our customer support team requesting returns more than 30 days from the original purchase date. Our customer support team is unable to facilitate a return for refund under any circumstances after 30 days. If a product purchased through our online store does not meet your expectations, you may contact us to facilitate a return for refund within 30 days of purchase. The date on your sales receipt is the date of purchase unless otherwise informed. You will be refunded by the same method in which you paid. After 30 days, please refer to our warranty policy for product and service issues. Returned products must be new, unused, and contain all original packaging and accessories (including all product manuals/instructions). Any product that has been misused or that shows any signs of extensive use will not be returned or exchanged. Original shipping and handling charges will not be refunded. You are responsible for all shipping charges except in the case that the return is the result of our error. All returns will be subject to a 15% restocking fee due to the costs associated with processing and handling returns. If you would like to return your purchase, please contact our Customer Happiness Team atsupport.meater.com. We will work with you through all of the necessary steps in returning your product, and issue you a Return Merchandise Authorization (RMA) number. Unauthorized returns or returning a product to us that is not in resalable condition risks forfeiture of product. We are not responsible for return shipments lost in transit. We are unable to issue refunds or accept returns for products purchased from a retail store. Our Customer Happiness Team can only assist with purchases made through our online store,www.meater.com. For any questions or possible returns you have for items purchased through our online store, please contact support.meater.com For all other purchases, please contact the store where you originally made your purchase.

17 CANCELLATION POLICY. Order details cannot be altered or canceled once an order is submitted. If you have any questions contact the Customer Happiness Team at support.meater.com

18 SHIPPING POLICY. Orders placed on a business day (Monday-Friday) generally ship within 1-2 business days. Orders processed on the weekend will ship on Monday or Tuesday, depending on our volume. Business days do not include weekends or national holidays. Once shipped, Apption Labs is not responsible for delays caused by our shipper, weather or other factors due to shipping. Apption Labs is not responsible for any VAT, Customs Fees or International Taxes incurred after purchase of merchandise from our online store. Any orders placed on our online store, can only be shipped to applicable countries (those which are available for selection on the store itself).

19 FREE SHIPPING POLICY. If Apption Labs offers free shipping within the Continental United States on any of its Products, your order will be delivered within 3 - 8 business days after your item ships. However, we reserve the right to change or discontinue our Free Shipping Policy at any time.

20 PREORDER POLICY. By placing a preorder with Apption Labs you reserve your product(s) and have priority above all other orders that are placed afterward. You can cancel your preorder within 10 days of ordering if you decide to change your mind. To ensure you receive your product(s) as soon as they become available, your credit card will be charged once you place an order with a pre-order item. If you are placing an order with a pre-order item and a product that is in stock, your order will ship when the pre-order item is available.

21 DISCARD OF RECALLED ITEMS. By completing a Recall Form on the Websites you agree that you have discarded your affected items and theywill no longer be in use. Apption Labs is not responsible for the misuse of recalled items once you complete a Recall Form.

22 CONTACT. If you have any questions, complaints, or claims with respect to the Services, Websites, Apps or Products, you may contact us at: Apption Labs, Inc., 3779 Cahuenga Blvd., Studio City, CA 91604 USA; or Apption Labs Limited, 66 Commercial Square, Leicester, LE2 7SR, UNITED KINGDOM or at support.meater.com.

Effective: August 1, 2016

Messaging terms of service

Join MEATER"s SMS Program in the US by texting "STEAK" to the number 833-918-1456. Message frequency may vary.

MEATER SMS messages are messages that notify customers of special offers, recipes and events from MEATER. By subscribing, you agree to receive autodialed marketing messages to the telephone number used at the time of opt-in. Consent is not required as a condition of purchasing any goods or services. In the event that you change or deactivate your mobile number, it is your responsibility to notify Apption Labs at support.meater.com to have your number removed or changed.

Message and data rates may apply. Depending on your text plan, you may be charged by your carrier.

Mobile carriers are not liable for delayed or undelivered messages. Terms & Conditions are subject to change.

At any time, you can text "STOP" to 833-918-1456. This will prevent you from receiving any future text messages from MEATER.
At any time, you can text "HELP" to 833-918-1456.
View our privacy policy: https://meater.com/privacy-policy/

Referral program terms of service

By participating in Apption Labs Limited dba MEATER's ('MEATER') Refer-a-Friend Program (the 'Program'), you (the 'Referrer') are subject to MEATER's Terms of Us and MEATER's Privacy Policy, as well as the following MEATER Refer-a-Friend Program Terms & Conditions (collectively the 'Terms'):

Eligibility. Eligibility is limited to United States individuals only. MEATER's Refer-a-Friend Program cannot be used by businesses for affiliate lead generation as (corporations are not people, my friend!). Participation in the Refer-a-Friend Program is prohibited where void by applicable law or regulation.

Qualified Referral. A Qualified Referral is defined as a purchase made at www.MEATER.com by a person (a 'Referred Customer') who arrives to our website by clicking your Refer-a-Friend program link. You are limited to one Qualified Referral for each Referred Customer; in other words, additional/repeat purchases made by a Referred Customer are not counted as additional Qualified Referrals. Referrers cannot refer themselves or create multiple, fictitious or fake accounts with MEATER or participate in the Program by pretending to be their own 'Friends' (for example, by using a different email address).

Referral Rewards. For you to earn referral rewards as a Referrer, the Referred Customer must complete an order greater than $69 in total value, minus all fees including taxes, discounts, shipping, returns, chargebacks, fraudulent payments, and/or other third party fees.

Reward Payments. Rewards are payable in increments of $10 in PayPal account balance. The maximum Qualified Referrals earned per calendar year may be no more than 50 Qualified Referrals. Please allow up to six weeks for delivery of your reward. Reward payments are non-transferable, non-assignable, and cannot be redeemed or exchanged for cash, credit or other merchandise outside the Program. Referrer is responsible for any and all tax liabilities associated with the Program.

No Spam. Referrers must only send legitimate invitation communications to friends who are real people whom they know in a manner that is appropriate and customary for communications with friends. You may not use the Program in a manner that violates any law, infringes or violates the rights of any third party, or otherwise act in a manner that is deemed harassing, harmful, illegal, hateful, obscene or outside the spirit and intent of the Program. Spam, bulk email distribution, distribution to strangers, the use of bots, or any form of illegal means of communication is illegal, prohibited, and will be grounds for immediate termination and disqualification from the Program, forfeiture of any rewards accrued, and/or deactivation of your personal referral link. MEATER has no obligation to monitor the Program or any referral communications; however, MEATER may choose to do so, remove any such content, or prohibit any use of the Program.

Indemnity. By participating in the Program, you agree to defend, indemnify, release and hold harmless MEATER, as the provider of the referral service, and their respective parent companies, affiliates and subsidiaries, together with their respective employees, directors, officers, licensees, licensors, shareholders, attorneys and agents including, without limitation, their respective advertising and promotion entities and any person or entity associated with the production, fulfillment, operation, or administration of the Program (collectively, the “Released Parties”), from any and all claims, actions, demands, damages, losses, liabilities, fines, costs or expenses caused by, arising out of, in connection with, or related to your participation in the Program including, without limitation, any property loss, damage, personal injury or death caused to any person(s) and/or use or misuse of any Program reward.

No Warranty. The Program is provided on an 'as is' and 'as available' basis. TO THE MAXIMUM EXTENT PERMITTED BY LAW, MEATER EXPRESSLY DISCLAIMS ALL WARRANTIES, CONDITIONS AND TERMS OF ANY KIND, WHETHER EXPRESS OR IMPLIED BY STATUTE, COMMON LAW OR CUSTOM, INCLUDING, BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. The Released Parties make and give no warranty that (i) the Program will meet your requirements, (ii) that the Program will be uninterrupted, timely, secure, or error-free, or (iii) that the quality of any products, services, information, or other material obtained by you through the Program will meet your expectations.

Limitation of Liability. IN NO EVENT WILL EITHER PARTY BE LIABLE TO THE OTHER FOR ANY CONSEQUENTIAL, INCIDENTAL, OR SPECIAL DAMAGES, INCLUDING ANY LOST PROFITS OR LOST SAVINGS, EVEN IF ONE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. TO THE FULLEST EXTENT POSSIBLE BY LAW, THE RELEASED PARTIES' MAXIMUM LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE PROGRAM, REGARDLESS OF THE CAUSE OF ACTION WHETHER IN CONTRACT, TORT, BREACH OF WARRANTY, OR OTHERWISE, WILL NOT EXCEED $100.

Program Disqualification. MEATER reserves the right to disqualify you from the Program if we feel, in our sole discretion, that fraudulent behavior or other unethical conduct has occurred that compromises the fairness of the Program in any way or if your use of the Program violates these Terms or any applicable law, statute, or governmental regulation.

Right to Change or Cancel the Program. MEATER reserves the right to cancel the Program or to change the Terms at any time without notice. Any unclaimed rewards will be forfeited immediately following any Program cancelation.

Happiness

Happiness guaranteed

Fall in love with MEATER or return it within 30 days!

1 Year

1 Year warranty

You're covered for repairs and replacements!

Dispatched

Dispatched from the US

Going from our shop to your hand as soon as it can!

Exceptional

Exceptional support

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